First Visit

What to Expect

When visiting [practice-name] for the first time, you can expect a welcoming and informative experience. Upon arrival, our treatment coordinator will greet you warmly and guide you through your visit, which typically lasts about an hour. During this time, we’ll:

  • Capture photographs, X-rays, and a 3D scan of your teeth.
  • Perform a thorough orthodontic evaluation conducted by Dr. [doctor-full-name]
  • Discuss available treatment options tailored to your needs.

This initial visit is designed to answer key questions, including:

  • What are your and your dentist’s primary concerns?
  • When is the best time for you or your child to start treatment?
  • What treatment approach will be most effective?
  • How long will your treatment take?
  • What are the estimated costs of treatment?

Insurance Benefits Made Easy

Our practice partners with a variety of insurance providers to minimize your out-of-pocket expenses. We accept the assignment of benefits from many plans, ensuring a smoother financial process for your family. If your plan is not on our list, we’ll gladly file claims so you can be reimbursed directly. Please notify us immediately if your insurance policy changes during treatment to allow us to adjust your contract accordingly.

Convenient Office Hours

We’ve structured our office hours to fit your busy schedule. Although our hours may vary seasonally, our typical hours are:

  • Monday – Thursday: 9 AM to 5 PM
  • Friday: 7:30 AM to 12:30 PM

We aim to run on time for every appointment, respecting both your schedule and that of our other patients. To help us maintain this efficiency, please arrive before your scheduled appointment time. Your cooperation is greatly appreciated!

Common Questions

What is the cost of treatment?

The cost of treatment varies based on the complexity of your case. Our treatment coordinator will review fees and payment options during your initial exam. We also offer flexible payment plans to fit your budget and accept direct assignments from most insurance providers.

What does my investment include?

Your treatment investment covers:

  • Orthodontic records: X-rays, study models, and a personalized growth study to craft your tailored treatment plan.
  • Active treatment: Braces, Invisalign, or other treatment methods, including all appliances, office visits, and in-office procedures. Durable appliances are provided, but replacements due to loss or misuse may incur additional fees.
  • Retainers: One or two sets of retainers for Phase II (comprehensive) patients upon treatment completion. Additional retainers due to loss or neglect will require a replacement fee.
  • Additional appointments: Any extra consultations or appointments requested during your treatment period.

What doesn’t my investment include?

Your investment does not cover:

  • Work performed outside our orthodontic office.
  • Missed or broken appointments, after-hours emergencies, or supplementary scans.
  • Adjustments needed for TMJ complications, accidents, orthognathic surgery, or other extraordinary circumstances that require treatment outside the original contract.

We’re here to make your orthodontic journey smooth and transparent. If you have any questions, don’t hesitate to contact our office for further clarification!